When running a modern publishing company, you need IT support. We make this assertion based on our appreciation for the fact that modern publishing is dependent on computers in many ways. And that leads us to the question as to how exactly you can get such IT support, when running a publishing company.
The first way in which you can get IT support when running a publishing company is by working with an external IT support service provider. You can have the said contractors sent their own (IT support) people to your site, to tackle with any issues that arise. Alternatively, you can have the said contractors provide the IT support remotely. To that end, you can use services like the one at logmein.com, and which some people also describe as the LogMeIn123 service. This amounts to outsourcing, and many thinkers seem to be of the opinion that it is the best practice nowadays.
The second way in which you can get IT support when running a publishing company would be by hiring your own IT support people. So you end up establishing an IT support department, which may be the prudent thing to do, if a cost-benefit analysis favors it as a practical strategy.